Course Description (By Curriculum)
4 to 5 hours
Senior operators and technical support personnel who require knowledge to identify z/OS system problems
Completion of the Monitoring the System and z/OS Architecture course
After completing this course, the student will be able to:
• Recognize the nature of a system problem
• Identify how storage dumps are obtained to aid in problem analysis
MVS Recovery Facilities
Identifying Waits and Hangs
Identifying Loops
Diagnosing Catalog Contention
Displaying Catalog Task Status
Dumping Facilities
Working with Dump Data Sets
Dump Options
Dump Parameters
Invoking an SVC Dump
Handling Partial Dumps
